Shipping policy

Orders placed on the weekends or holidays will be processed the following open business day. 

Please allow 1-3 days for your order to process. Once processed, it will take up to 5 business days for you to receive your package. Shipping time varies from state to state. If you would like a more direct answer please email us directly at contactus@Pyt-jewels.com

FOR CUSTOM PRODUCTS :

Please allow 15-25 business days for processing. Once processed, it will take up to 5 business days for you to receive your package. 

EXPRESS SHIPPING DOES NOT EXPEDITE ANY ORDERS PROCESSING TIME.


PYT.Jewels is not responsible for lost or stolen packages. We recommend to contact your local postal office for any information on your lost package.

Undeliverable addresses include: incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. PYT.Jewels is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender. PYT.Jewels has the right to charge an additional fee for any reshipments regarding lost packages or packages returned back to fulfillment facility. 

All customers are responsible for inputting the correct information for the order's billing and shipping address. Any requests for address or order changes will be considered but not guaranteed. 

ORDER CANCELLATION & CHANGES

All orders once placed are finalized and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been dispatched. Custom jewelry are non-refundable. Your order will begin processing once you receive your order confirmation by email, at this point your order cannot be cancelled.